:root{font-family:Inter,PingFang SC,Microsoft YaHei,sans-serif;color:#1f2937;background:#eef2ff;line-height:1.5}html,body,#root{width:100%;height:100%;margin:0}*{box-sizing:border-box}body{overflow-x:hidden;background:#eef2ff}button,input,textarea,select{font:inherit}button{cursor:pointer}input,textarea,select{width:100%;max-width:100%;border:1px solid #cbd5e1;border-radius:14px;padding:11px 12px;background:#fff}textarea{min-height:84px;resize:vertical}.app-shell{width:100%;min-height:100%;display:flex;flex-direction:column}.top-terminal-switcher{display:flex;gap:10px;padding:14px;background:#ffffffe6;border-bottom:1px solid #dbe3f0;position:sticky;top:0;z-index:20;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.terminal-btn{border:1px solid #cbd5e1;background:#fff;color:#475569;border-radius:999px;padding:10px 14px;font-weight:700}.active-terminal-btn{background:#dbeafe;border-color:#2563eb;color:#1d4ed8}.rep-h5-root{display:flex;justify-content:center;align-items:center;width:100%;min-height:calc(100vh - 72px);overflow:hidden;background:#eef2ff}.phone-stage{width:100%;max-width:430px;height:calc(100vh - 92px);display:flex;justify-content:center;overflow:hidden}.phone-shell{width:100%;max-width:430px;height:100%;background:#f8fafc;overflow:hidden;box-shadow:0 18px 48px #0f172a29;position:relative;border-radius:28px}.phone-statusbar{display:flex;justify-content:space-between;padding:12px 18px 0;font-size:12px;color:#64748b;height:28px}.screen-body{height:calc(100% - 102px);overflow-y:auto;overflow-x:hidden;padding:12px 12px 18px;scrollbar-width:thin}.login-screen{display:flex;flex-direction:column;justify-content:center;gap:12px}.brand-block h1{margin:8px 0 6px;font-size:28px;color:#0f172a}.brand-block p,.desktop-brand p,.desktop-header p,.desktop-tip,.desktop-lead,.support-item p,.support-item small,.identity-card p,.identity-card small,.system-state-card p,.draft-status-card p,.status-line-card p,.timeline-item p,.timeline-item small,.customer-summary-card p,.profile-card p,.small-section-card p,.small-section-card small,.mini-log-item p,.check-main p{margin:0;color:#64748b}.compact-brand-block{padding:4px 2px}.brand-badge,.mini-pill{display:inline-block;padding:5px 10px;border-radius:999px;background:#dbeafe;color:#1d4ed8;font-size:12px;font-weight:700}.mini-pill{background:#eff6ff;color:#2563eb}.identity-card,.system-state-card,.draft-status-card,.search-card,.dashboard-top-card,.customer-action-toolbar,.status-line-card{padding:12px 14px;background:#eff6ff;border:1px solid #bfdbfe;border-radius:18px}.identity-top{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:4px}.search-card label{display:flex;flex-direction:column;gap:6px;margin:0}.mobile-card,.customer-select,.checklist-item,.quick-mini-btn,.kpi-card,.tight-check-item,.small-section-card,.desktop-card,.desktop-kpi-card,.support-item{background:#fff;border-radius:18px;box-shadow:0 10px 28px #0f172a0f}.login-card,.form-card,.section-card,.customer-list-card,.profile-card,.completion-card,.achievement-card,.checklist-card,.customer-summary-card,.quick-action-card,.small-section-card{padding:14px}.compact-card{padding:12px 14px}.mobile-card label,.form-card label{display:flex;flex-direction:column;gap:6px;margin-bottom:10px;color:#334155;font-size:14px;min-width:0}.primary-btn{width:100%;border:none;background:#2563eb;color:#fff;border-radius:16px;padding:13px 16px;font-weight:700;margin-top:4px}.mobile-header-block{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:10px}.mobile-page-title{font-size:22px;font-weight:700;color:#0f172a}.mobile-page-subtitle{font-size:12px;color:#64748b;margin-top:2px}.state-badge{display:inline-block;padding:6px 10px;border-radius:999px;font-size:12px;font-weight:700}.state-badge.pending{background:#fef3c7;color:#92400e}.state-badge.done{background:#dcfce7;color:#166534}.state-badge.focus{background:#fee2e2;color:#b91c1c}.state-badge.normal{background:#e2e8f0;color:#334155}.ghost-mini-btn,.link-btn{border:none;background:transparent;color:#2563eb;font-size:13px;font-weight:700;padding:0}.gradient-card{background:linear-gradient(135deg,#0f766e,#14b8a6);color:#fff}.gradient-card p{margin:4px 0 0;opacity:.94;color:#ffffffeb}.dashboard-top-card{display:flex;justify-content:space-between;align-items:stretch;gap:10px;margin-bottom:10px}.dashboard-top-side{min-width:78px;background:#ffffff2e;border-radius:14px;padding:10px;text-align:center}.dashboard-top-side span{display:block;font-size:11px;opacity:.9}.dashboard-top-side strong{display:block;margin-top:6px;font-size:22px}.home-kpi-grid,.desktop-kpi-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-bottom:10px}.kpi-card,.desktop-kpi-card{padding:12px;min-width:0}.kpi-card span,.desktop-kpi-card span{display:block;font-size:11px;color:#64748b}.kpi-card strong,.desktop-kpi-card strong{display:block;margin-top:4px;font-size:16px;color:#0f172a}.highlight-kpi-card{background:#0f172a}.highlight-kpi-card span,.highlight-kpi-card strong{color:#fff}.desktop-kpi-card.danger{background:#fff1f2}.desktop-kpi-card.danger strong{color:#be123c}.status-line-card{margin-bottom:10px}.no-bottom{margin-bottom:6px}.quick-workbench-card{margin-bottom:10px}.tight-checklist-list,.desktop-checklist,.alert-list,.support-list{display:grid;gap:8px}.tight-check-item{width:100%;border:1px solid #e5e7eb;padding:10px;display:grid;grid-template-columns:32px minmax(0,1fr);gap:10px;align-items:center;text-align:left;box-shadow:none}.check-badge{width:28px;height:28px;border-radius:999px;display:grid;place-items:center;background:#dbeafe;color:#1d4ed8;font-weight:700;font-size:12px}.done-check-badge{background:#dcfce7;color:#166534}.check-main{min-width:0}.check-main p{margin-top:3px;font-size:12px}.split-two-card-grid,.desktop-grid.two-col{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.focus-name{display:block;margin-top:4px}.mini-log-list{display:grid;gap:8px}.mini-log-item strong{display:block;font-size:12px}.draft-status-card,.search-card,.customer-summary-card,.quick-action-card,.customer-action-toolbar,.section-card{margin-bottom:10px}.sticky-lite-card{position:sticky;top:0;z-index:2}.draft-meta-row{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-top:8px}.single-mini-btn{width:auto;padding:8px 12px}.section-title-line{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:10px;color:#64748b;font-size:12px}.section-title-line strong{color:#0f172a;font-size:15px}.margin-top-line{margin-top:4px}.compact-stage-box{margin-bottom:10px;padding:10px}.customer-action-toolbar{display:grid;grid-template-columns:repeat(2,1fr);gap:8px}.toolbar-btn{border:1px solid #dbeafe;background:#fff;color:#1d4ed8;border-radius:14px;padding:11px 12px;font-weight:700}.filter-row{display:flex;gap:8px;overflow-x:auto;padding-bottom:4px;margin-bottom:10px}.filter-chip,.quick-chip{border:1px solid #cbd5e1;background:#fff;color:#334155;border-radius:999px;padding:7px 11px;font-size:12px;font-weight:700;white-space:nowrap}.active-filter-chip,.active-quick-chip{border-color:#2563eb;background:#eff6ff;color:#1d4ed8}.quick-chip-row{display:flex;flex-wrap:wrap;gap:8px;width:100%}.form-inline-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.slim-list-card{padding:10px}.customer-select{width:100%;text-align:left;border:2px solid transparent;padding:12px;margin-bottom:8px;min-width:0}.slim-customer-select small{color:#64748b}.active-customer-select{border-color:#2563eb;background:#eff6ff}.stage-chip{display:inline-block;padding:4px 10px;border-radius:999px;background:#eef2ff;color:#4338ca;font-size:12px;font-weight:700;flex-shrink:0}.summary-grid{display:flex;justify-content:space-between;align-items:center;gap:8px}.compact-summary-grid{margin-top:8px}.summary-grid div{flex:1;background:#f8fafc;border:1px solid #e5e7eb;border-radius:14px;padding:10px;min-width:0}.summary-grid span{display:block;font-size:12px;color:#64748b}.summary-grid strong{display:block;margin-top:4px;color:#0f172a}.section-top,.row-between,.profile-row,.review-row{display:flex;justify-content:space-between;align-items:center;gap:10px}.compact-top{margin-bottom:8px}.quick-action-row{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-top:8px}.quick-mini-btn{border:1px solid #dbeafe;box-shadow:none;padding:10px 8px;font-size:12px;font-weight:700;color:#1d4ed8;background:#eff6ff;min-width:0}.timeline-list{display:grid;gap:8px}.timeline-item{display:grid;grid-template-columns:14px minmax(0,1fr);gap:10px;align-items:start}.timeline-dot{width:10px;height:10px;border-radius:999px;margin-top:8px;background:#2563eb}.empty-state{color:#64748b;text-align:center;padding:16px 0}.profile-card{text-align:center;margin-bottom:10px}.avatar-circle{width:60px;height:60px;border-radius:999px;display:grid;place-items:center;margin:0 auto 8px;background:#dbeafe;color:#1d4ed8;font-size:22px;font-weight:700}.profile-row{padding:10px 0;border-bottom:1px solid #eef2f7}.profile-row:last-child{border-bottom:none}.mobile-tabbar{position:absolute;left:0;right:0;bottom:0;display:grid;grid-template-columns:repeat(4,1fr);gap:8px;padding:12px 14px 16px;background:#fffffff5;border-top:1px solid #e5e7eb;z-index:5}.tab-btn{border:none;background:#f8fafc;color:#64748b;border-radius:12px;padding:10px 0;font-weight:600}.active-tab-btn{background:#dbeafe;color:#1d4ed8}.floating-toast{position:absolute;left:50%;bottom:86px;transform:translate(-50%);background:#0f172aeb;color:#fff;padding:10px 14px;border-radius:999px;font-size:12px;z-index:9;white-space:nowrap}.desktop-shell{display:grid;grid-template-columns:260px minmax(0,1fr);gap:14px;padding:14px;min-height:calc(100vh - 72px)}.desktop-sidebar{background:linear-gradient(180deg,#0f172a,#1e293b);color:#fff;border-radius:24px;padding:18px;display:flex;flex-direction:column;gap:16px}.desktop-brand h2{margin:12px 0 8px;font-size:24px}.desktop-brand p{color:#ffffffbd}.desktop-nav-list{display:grid;gap:10px}.desktop-nav-btn{border:1px solid rgba(255,255,255,.08);background:#ffffff0f;color:#ffffffdb;border-radius:16px;padding:12px 14px;text-align:left;font-weight:700}.active-desktop-nav-btn{background:#dbeafe;color:#1d4ed8;border-color:#dbeafe}.desktop-main{min-width:0}.desktop-header{display:flex;justify-content:space-between;align-items:flex-start;gap:14px;margin-bottom:12px}.desktop-header h1{margin:0 0 6px;font-size:30px;color:#0f172a}.desktop-header-actions{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.desktop-card{padding:16px}.desktop-tip,.desktop-lead{margin-top:10px}.desktop-check-item,.alert-item,.support-item,.review-form-block{border:1px solid #e5e7eb;border-radius:14px;padding:12px;background:#f8fafc}.done-item{background:#ecfdf5;border-color:#bbf7d0}.review-form-block{display:grid;gap:10px}.review-row{padding-bottom:10px;border-bottom:1px solid #e5e7eb}.review-row:last-child{padding-bottom:0;border-bottom:none}.desktop-table{width:100%;border-collapse:collapse;font-size:14px}.desktop-table thead th{text-align:left;padding:12px 10px;background:#f8fafc;color:#475569;border-bottom:1px solid #e5e7eb}.desktop-table tbody td{padding:12px 10px;border-bottom:1px solid #eef2f7;vertical-align:top}.desktop-table tbody tr:hover{background:#f8fbff}.support-item p{margin-top:6px}.support-item small{display:block;margin-top:4px}@media (max-width: 1100px){.desktop-shell{grid-template-columns:1fr}.desktop-sidebar{border-radius:18px}}@media (max-width: 768px){.top-terminal-switcher{overflow-x:auto}.rep-h5-root{background:#f8fafc}.phone-stage,.phone-shell{width:100%;max-width:100%;height:calc(100vh - 88px);border-radius:0;box-shadow:none}.form-inline-grid,.quick-action-row,.split-two-card-grid,.customer-action-toolbar,.desktop-grid.two-col,.desktop-kpi-grid,.home-kpi-grid{grid-template-columns:1fr;display:grid}.desktop-header{flex-direction:column}}.manager-inbox-block{margin-top:14px;padding-top:14px;border-top:1px dashed #cbd5e1}